Frequently Asked Questions
What is Up North Eats LLC?
We are a full-service, in-home personal chef services committed to hospitality. We take care of the cooking, serving, and clean up, so you can enjoy more time with your friends and family.
Why choose Up North Eats LLC?
Whether you're hosting a dinner party, celebrating a special occasion or on vacation with friends/family, the last place you want to be is in the kitchen away from your guests trying to get dinner ready or cleaning up afterwards. We will make your social gathering effortless and memorable. We will take care of menu creation, grocery shopping, food preparations, serving, and clean up. Allowing you to relax and enjoy your evening with your guests.
Can you help with other aspects of a party like rental supplies or decorations?
Yes! We are a full-service personal chef service. We will happily do our best to assist you with rental supplies and/or decorations. While we cannot guarantee availability, we will coordinate with local suppliers to help meet your needs. We do not make a profit on these items; however, the client is responsible for full reimbursement of the rental costs and will be charged for staff’s time shopping and delivering the items.
How do I get started?
Simply fill out our contact form or reach out to us via e-mail or telephone and we'd be happy to discuss your event with you!
What cooking utensils do I need?
We will bring everything we need to execute your event.
What cooking appliances will you need?
We will use your oven, cooktop, refrigerator/freezer, sink and dishwasher.
Does my kitchen and dishes need to be clean prior to arrival?
Yes, please! This will help us work efficiently and allow us to get started right away.
Do you need to use my glasses, dishes, silverware and serving ware?
Yes, unless we have a conversation regarding this, it would be helpful if these items were readily available upon arrival.
Who does the dishes and cleaning afterwards?
We do! That's the best part, your time should be spent with your guests, we will handle everything else and leave your kitchen as we found it.
What if my guest count changes?
No problem! We simply ask that you notify us at least seven days before your event so that we can adjust grocery and/or any staffing needs.
How long before my event will you arrive?
This depends on the menu and any other set-up services you have selected. An arrival time will be communicated with you prior to your event date. Typically, you can plan for us to arrive a minimum of three hours before your event.
Do you provide alcohol?
Unfortunately, we cannot provide any alcohol for your event. However, you may procure any alcohol you'd like and we'll be happy to assist with service or selection under your direction.
How much does a dinner party cost?
This will entirely depend on your menu selection and how many guests you have attending. There is a $300 minimum for all events up to 5 guests and a $500 minimum for events with 6 or more guests. Please contact us and we'd be happy to discuss options tailored to your specific event.
Do I have to pay up-front?
We do require a 50% partial advance, with the remainder due at the conclusion of your event. This ensures your reservation on our calendar and allows us a guarantee when purchasing the required food items for your event.
How can I pay?
We accept cash, check and credit cards.
Can I book on a holiday?
Absolutely, we would love to be a part of your holiday gathering! Due to demand, some holidays will result in fees being charged at 1.5 times the standard rate. Please contact us to determine if your event lands on one of these holidays.